London Container Terminal’s Vehicle Booking System (VBS) streamlines access for hauliers by enabling advance appointments for container drop-offs and collections. The system also provides real-time status updates on container availability and booking slot schedules.
This web-based platform allows hauliers to schedule their visits ahead of time, ensuring smoother operations and reduced waiting times. Physical entry to the terminal is managed through automated barrier systems and touchscreen kiosks, where drivers must enter their booking reference within a designated time window to gain access.
LCT was the first terminal in the UK to introduce a dedicated VBS mobile app, giving hauliers the flexibility to make and manage bookings while on the move. This technology supports LCT’s commitment to best-in-class gate turnaround times, enhancing efficiency and minimising delays for transport operators.
Registration & Login
If you do not have an account with LCT and wish to register as a haulier to use VBS then please complete the attached registration forms and email to the following address:
vbs.access@londoncontainerterminal.com
Click on the above icon for the Registration Pack
To search for and create a booking, or to amend/return to a booking you already have, please login from here or go to booking system in the VBS menu bar. Via the link below if you have a VBS account with LCT you can login to the VBS system allowing you to create, move, swap and cancel bookings as well as enquire on both Container and Booking Status.
Click on the above icon to Login to MACH VBS
Features
- Purpose built system which enables remote, internal and mobile access
- Real time slot availability status within all the Booking screens
- Touch screen Kiosks with traffic lights and automated barrier systems in place
- Mobile App with container enquiry, booking, view, move and cancel capabilities
- Container Self Nomination allowing real time monitoring of container status
- Best Pick Capabilities aimed at speeding up service levels
- Streamlined functionality for Booking Creation, Move, Edit & Cancel
- Flexible booking enquiry capability for a variety of statuses
- Multiple selection from Unit View and right click access to create booking
- Quick access to current month charges at both summary and detail level
- Quick access to previous months invoices at both summary and detail level
- Print and email options during and after creating booking
Performance
- Ensures structures are in place to deliver a reliable, disciplined, safe and efficient terminal gate process
- Advanced gate system enables hundreds of lorries to pass through the terminal every day with ease
- Allows terminal to manage seasonal demand peaks
- Recording and tracking every vehicles complete journey through the terminal maintains transparency and accuracy when reviewing terminal and transport performance
- Fully integrated with our database in terms of both receipt information, inventory status, clearance, PIN and delivery information
- Inbuilt configurability to allow system to be adapted to meet changing needs
- Online access to VBS Invoices.
- VBS access via Mobile App via iOS and Android
Guide & Charges
Contact
Our Help Desk team are on hand 24 hours a day 7 days a week to make your cargo flow as efficiently as possible. VBS landside co-ordinators have the tools and knowledge to ensure cargo is kept safe, secure and accessible.
Telephone: +44 (0)1375 854750
