London Container Terminal’s Vehicle Booking System provides an appointment booking capability for hauliers dropping off and picking up containers, as well as providing status information on both containers and the availability of booking slots. The web based system allows hauliers to make the required bookings in advance of visiting LCT to which physical access is controlled via automated barrier systems and touch screen data entry kiosks that require entry of the booking number within the required time parameters in order to gain entry to the Terminal. LCT was the UK’s first terminal to launch a dedicated VBS mobile app allowing hauliers to make and manage bookings on the go. The VBS system enables LCT to offer best-in-class terminal gate turnaround times.

Registration & Login

If you do not have an account with LCT and wish to register as a haulier to use VBS then please complete the attached registration forms and email to the following address:

Click on the above icon for the Registration Pack

To search for and create a booking, or to amend/return to a booking you already have, please login from here or go to booking system in the VBS menu bar. Via the link below if you have a VBS account with LCT you can login to the VBS system allowing you to create, move, swap and cancel bookings as well as enquire on both Container and Booking Status.

Click on the above icon to Login to MACH VBS


  • Purpose built system which enables remote, internal and mobile access
  • Real time slot availability status within all the Booking screens
  • Touch screen Kiosks with traffic lights and automated barrier systems in place
  • Mobile App with container enquiry, booking, view, move and cancel capabilities
  • Container Self Nomination allowing real time monitoring of container status
  • Best Pick Capabilities aimed at speeding up service levels
  • Streamlined functionality for Booking Creation, Move, Edit & Cancel
  • Flexible booking enquiry capability for a variety of statuses
  • Multiple selection from Unit View and right click access to create booking
  • Quick access to current month charges at both summary and detail level
  • Quick access to previous months invoices at both summary and detail level
  • Print and email options during and after creating the booking


  • Ensures structures are in place to deliver a reliable, disciplined, safe and efficient terminal gate process
  • Advanced gate system enables hundreds of lorries to pass through the terminal every day with ease
  • Allows terminal to manage seasonal demand peaks
  • Recording and tracking every vehicles complete journey through the terminal maintains transparency and accuracy when reviewing terminal and transport performance
  • Fully integrated with our database in terms of both receipt information, inventory status, clearance, PIN and delivery information
  • Inbuilt configurability to allow system to be adapted to meet changing needs
  • Online access to VBS Invoices.
  • VBS access via Mobile App via iOS and Android

Guide & Charges

New VBS charges from April 1st 2024

View landside procedures for Hauliers

VBS Guides to download

  1. Haulier User Guide
  2. VBS Mobile App Guide
  3. Mobile App Guide in other languages


Our Help Desk team are on hand 24 hours a day 7 days a week to make your cargo flow as efficiently as possible. VBS landside co-ordinators have the tools and knowledge to ensure cargo is kept safe, secure and accessible.

Telephone: +44 (0)1375 854750